Our easy “24/7” Returns and Refund policy 

  • The products purchased can be returned or exchanged for a replacement of another product or an entire refund within 30 days.
  • We initiate the money refund or the desired exchange product within 1 working day of receiving back the product. Once the product comes back to us, your refund or exchange will be generated within 24 hours and you will receive it within 7 days.
  • For refund requests initiated within 7 days – A direct bank account transfer would be initiated within 7 days of receiving the returned products.
  • In case of payment by credit card, a reversal would be initiated into the same bank account within 10 days post which the issuing cards bank could take a few days for the amount to be processed.
  • For COD orders please remember to mention your bank account number/IFSC code/bank name and address information on the contact us form while raising your request for product pick up for returning.

Please take the following points into account for the avoidance of any misunderstandings: 

  1. We will initiate an exchange or refund once we receive your return package and have checked that the products and packaging are intact. Your items must be unused, unwashed and the labels as well as packaging intact.
  • To initiate a domestic online return or exchange, please contact our team by sending an email at info@plankandyou.com
  • In case of personalized and made-to-order products, no refunds or exchanges are provided. Once sold, they are not eligible for any kinds of return or exchange.